Call Agent – Banking Sector

• Secondary education diploma
• Bilingualism: excellent oral and written skills in Dutch and French.
• Domain knowledge of Banking, Digital Channels, and Customer Service is a plus, but not mandatory!
• Flexible working hours: Starting between 8:30 am – 12 pm & ending between 5 pm – 8:30 pm from Monday to Friday. One half-day on Saturday per month as overtime.
• Strong communication skills and problem-solving mindset.
• Motivated, hands-on mentality, and team player.
• Customer-oriented, precise, and confident, especially in telephone customer contact.

• A challenging role in a dynamic environment within the banking sector.
• The opportunity to develop yourself and contribute to the growth of one of the major banks in Belgium.
• An indefinite contract and a salary package supplemented with a range of fringe benefits: 12 extra vacation days (32 in total!), mobile phone subscription, telework after training period, meal and eco vouchers, a net expense allowance, Year-End bonus, group and international health insurance (hospicare & ambucare), a mobility budget (rent, mortgage loan, bike leasing, public transportation or budget payout), Option for company car after 6 months.
• A close-knit team of colleagues that ensures you feel at home right away and supports and guides you in the further development of your career. We are your Wigman for the next steps in your career.
• The opportunity to further develop your own talents through on-the-job training, coaching, and via our own Learning Academy.
• Fun events and Friday Drinks!

So... Tobania, who are they again?

Tobania, as a proud member of Sopra Steria Benelux, is known as a dynamic and innovative consultancy company that is continuously growing. In collaboration with Sopra Steria, we form a powerful team, with the conviction that we shape the world by who we are, what we do, and the difference we make.

What makes us unique? Together, we provide digital services and innovative solutions on a large scale by combining the strengths of more than 4000 Benelux colleagues supported by an international group of +55,000 colleagues.

Are you looking for a future-proof employer with unlimited growth and career opportunities, both nationally and internationally? Don't hesitate to contact us! We look forward to meeting you and facing the future together!