Service Delivery Manager

Hilde De Coninck - hilde.deconinck@tobania.be
At Tobania / Solutions
Expert / Professional
Flexible
Payroll
Hasselt or Brussels (Hybrid)
Service Delivery Manager

What can you expect?

Is Software Development your passion?

Is coaching your second nature?

Are you interested in Project & People Management?

Do you have what it takes to get the job done within time, budget and scope?

Are you energized by delivering results in teams, by coordinating work and managing change?


As a Service Delivery Manager at Tobania.development, you will be responsible for the in-time delivery of projects and guarantee the quality which Tobania stands for. This position is a mix of service, project and people management and requires the ability to lead a team of Software Developers, to gather business requirements and to understand how our services and solutions can address the customer's challenge or opportunity.


Responsibilities:

Define standards and best practices for the squad

  • Develop your squad members by building up expertise and sharing knowledge in your squad
  • Personal Development and evaluation of your squad members
  • Support in recruiting talent
  • Collaborate with clients to define requirements and manage expectations and communication from inception through delivery
  • Ensure a stable and consistent methodology for managing customer relationships
  • Collaborate with business and technical teams to address all issues that may affect the delivery of the project
  • Balancing competing demands for quality, scope, time and cost


Who are we looking for?

Requirements

  • Tech-savvy (.NET / JAVA / PHP)
  • Some experience in Agile and Continuous Delivery Practices
  • Team Lead Experience
  • Pro-active and decisive
  • you are flexible and can manage change

What do we have to offer?

  • An indefinite contract.
  • A competitive salary, with numerous fringe benefits, such as a company car, an iPhone, 12 extra days of vacation, meal vouchers, group and hospitalization insurance.
  • An excellent career path, peer-to-peer feedback and coaching by seniors.
  • A state-of-the art expertise centre.
  • A workstation at one of our customers’ offices in your neighbourhood / at our headquarters in Strombeek-Bever / at our office in Gent / Hasselt.

So … Tobania, who’s that again?

Tobania is a dynamic and fast-growing Belgian company. We present ourselves as a Business & Technology Consulting partner for private businesses and governments who want advice, expertise, services and solutions to successfully execute their digital transformation process.

#LI-HD1
Discover our Tobania galaxy

Dennis Hulsmans

Service Delivery Manager - Squad Lead

Twelve years ago, I started working as a .Net Developer for Tobania. In the meantime, I have grown to become a Service Delivery Manager. In all these years, I have always enjoyed dealing with customer challenges and sharing my expertise. Because I was prepared to take on various tasks during those projects.  

Now I lead a team and together we are always facing new challenges, which is great. So, you always put new experiences in your backpack. Whether they are positive or negative. 

Dennis Hulsmans

Service Delivery Manager - Squad Lead

Apply for this job

Name(Required)
Freelancer?(Required)
Drop files here or
Accepted file types: pdf, docx, Max. file size: 8 MB, Max. files: 1.
    Consent(Required)
    This field is for validation purposes and should be left unchanged.