Junior Administrative Officer
What can you expect?
Hey there! Are you looking for a role with plenty of variety, responsibility, ample growth opportunities, and close to home? Do you have a passion for finance and administration, and an ambition to excel in this field? Then a job as a Junior Administrative Officer at Tobania might be a perfect fit for you!
As Tobania is a preferred partner for providing high-quality support services to various financial institutions, we continue to grow.
Would you like to grow with us? Read on!
What does a Junior Administrative Officer do at Tobania?
- As a Junior Administrative Officer, you play an essential role in advising and supporting clients with all their financial and administrative challenges and processes.
- You are responsible for the accurate and proactive management of client files. You not only handle their operational aspects but also analyse them, offering solutions that help clients move forward. These files can be incredibly diverse, ranging from managing social accounts to guardianships, collective debt settlements, bankruptcies, and more. But isn't variety precisely what you are looking for?
- You hold customer satisfaction in high regard and ensure excellent customer service through various channels. You handle incoming and outgoing mail, emails, chat messages, phone calls, and more.
- Teamwork makes the dream work: as you act as the link between different internal departments, you communicate clearly, transparently, and effectively. You know how to handle and escalate issues with care, reporting important information to management. You also participate in workgroups and contribute to optimising processes for the client.
Who are we looking for?
- Education: You have a bachelor's or master's degree, preferably in a relevant field such as Office Management, Financial Management, Business Management, Accounting, etc.
- Experience: Prior work experience is not mandatory but is a plus. Our client provides the necessary training and support to help you quickly integrate into the team.
- Languages: Dutch or French is your native language, but you also express yourself fluently in the other national language. Furthermore, you possess excellent communication skills, both oral and written.
- Personal Interests: Finance and administration have always been your passion, and you are eager to further develop yourself in this area.
- Strengths: You are a true team player, yet can work independently and prioritize effectively. You are customer-oriented, analytical, punctual, and able to handle stress. Your organizational talent allows you to manage multiple files simultaneously without losing oversight.
- Expertise: You quickly adapt to new administrative systems, software, and tools, and you are well-versed in the legislation relevant to the files you manage.
What do we have to offer?
- A challenging role in a dynamic environment within the banking sector.
- The opportunity to develop yourself and contribute to the growth of one of the major banks in Belgium.
- An indefinite contract and a salary package supplemented with a range of fringe benefits: 12 extra vacation days (32 in total!), mobile phone subscription, telework after training period, meal and eco vouchers, a net expense allowance, Year-End bonus, group and international health insurance (hospicare & ambucare), a mobility budget (rent, mortgage loan, bike leasing, public transportation or budget payout), Option for company car after 6 months.
- A close-knit team of colleagues that ensures you feel at home right away and supports and guides you in the further development of your career. We are your Wigman for the next steps in your career.
- The opportunity to further develop your own talents through on-the-job training, coaching, and via our own Learning Academy.
- Fun events and Friday Drinks!
So... Tobania who are we again?
Tobania, as a proud member of Sopra Steria Benelux, is known as a dynamic and innovative consultancy company that is continuously growing. In collaboration with Sopra Steria, we form a powerful team, with the conviction that we shape the world by who we are, what we do, and the difference we make.
What makes us unique? Together, we provide digital services and innovative solutions on a large scale by combining the strengths of more than 4000 Benelux colleagues supported by an international group of +55,000 colleagues.
Are you looking for a future-proof employer with unlimited growth and career opportunities, both nationally and internationally? Don't hesitate to contact us! We look forward to meeting you and facing the future together!
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